Lindsey Wilson MLSD

In the Hoch text, based on Irwin and Baron's discussions on protected Values (pgs.251 ff.), reflect on three of your major protected values, support those values with at least three major beliefs and show the pros and cons of each belief in terms of trade-offs you are willing to make to support or not support that belief. How do these Protected Values potentially affect your own decision making? Do you feel as strongly about them as you did when you began this exercise? Freedom of Speech: Belief/Pro: A protected value for me is freedom of speech. I believe that freedom of speech is a basic human right. People should be able to say what they think and feel without fear of criminal charges, especially with regards to being critical of the government. Con: The first major drawback to freedom of speech is how we have seen misleading, incorrect, emotionally charged information being spread on the internet and social media outlets. This is so prevalent that as a society w...

During the course of negotiations, people often misrepresent information to gain at least a temporary advantage. For example, a seller may fabricate existence of another interested buyer or a buyer may misrepresent the price and availability of an item from a different vendor. Reflect on deceptions in negotiations and describe four ways to reduce your vulnerability to deception during negotiations. Relate an example of a recent negotiation in which you were misled and one in which you may have overstated a claim. In the case of the overstatement, how far would you have gone, or did you actually go, to leverage your position? Everyone lies. In fact lying is actually a part of our cognitive development as children (Vitelli, 2013). Since lying is a natural part of human behavior, how do we protect ourselves from lies and deceptions when the stakes are high while negotiating deals? In looking at negotiating, I think one of the most important steps someone can take to defend against d...

Shoemaker and Russo (in Hoch) discuss the hazards associated with "frame blindness" and how to guard against them.  Discuss three ways you can avoid "framing traps" and provide a detailed example of each from your life experience.  Could you have framed each situation differently? What did the exercise teach you about complex decision-making? What additional tools or "frames" might have helped you through the process? How was "risk" a factor in your examples? What did you learn about yourself through this exercise?  Frame blindness is when we are unaware of the frames that we are using and are unable to see a problem though a different lens (Hoch, 2001). An example of frame blindness would be a company that switches vendors to create marketing and promotional items because their ordering process is streamlined and can be ordered in bulk making it easier for the logistics department to ship out the items. However, the items are too expensiv...

Describe the 3 different tools or approaches for dealing with complex, multiple stakeholders, and environmental decision processes in your organization. Reflect on changes or alterations you would consider to ensure the most successful process possible. Describe the elements in detail and make clear the available options and consequences.   Understand our Stakeholders: One of the ways that I would improve on my organization’s decision complex decision making would be to rely less on assumptions and instead increase our listening to stakeholders. Although I think many assumptions are based off of experience and past learnings I feel that at times we are grasping for straws on the problem of bring new students through our doors and how to encourage current students to persist through their degree. One of the reasons I think we rely on assumptions is actually from my action research project from MSLD 500. For this project I looked at student engagement for online students...

We all want customized experiences and products, but when faced with “700” options, consumers freeze up. With fascinating new research, Sheena Iyengar demonstrates how businesses (and others) can improve the experience of choosing. Identify four of the methodologies Sheena Iyengar suggests as methods of helping us improve our experience in choosing. Discuss the implications of two of these methods in terms of your personal decision-making and then as a member of an organization. Are there other ways can you improve your ability to decide? In Iyengar’s Ted Talk video, “How to make choosing easier “(2012) she describes the American assumption that more choice is better than less choice. However, she points out that more choice also comes at a cost. She found three major consequences when we are given too much choice: 1.) We delay our choices, or we don’t choose at all 2.) The quality of our decisions decrease 3.) We are less satisfied with the choices that we make (Iyeng...